Cookie Policy (UK)

Cookies and how we use them

What is a cookie?

We use “cookies” on this site. A cookie is a piece of data (small file) placed on your computer’s hard drive, it enables our website to identify your computer as you view different pages on our website, it can also identify repeat visitors to our site.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

Use of a cookie is in no way linked to any personally identifiable information on our site.

How we use cookies

We may use cookies to:

  1. Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  2. Identify whether you are signed in to our website. A cookie allow us to check whether you are signed in to the site.
  3. Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  4. Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  5. To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

If you do not want us to use cookies, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer.

Please note you may not be able to use some of the products or services on the Website without cookies. The ‘Help’ icon on the menu bar of most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a cookie and how to disable cookies altogether.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All about Cookies (https://www.allaboutcookies.org).

Security

We will always hold your information securely

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites. We do not provide any Personal Data to these advertisers or third-party websites.

Please note that we have no control of websites outside the domain, therefore, if you provide information to a website to which we link, we are not responsible for its protection and privacy. Such sites are not governed by this privacy statement.

Always exercise caution when submitting data to websites. Read the site’s data protection and privacy policies fully.

Changes to our Privacy Policy

We may change this policy from time to time. It is your responsibility to check back regularly to ensure you are aware of any changes to it. Your continued use of our site after we make changes to this policy is deemed acceptance of those changes. If any proposed change is unacceptable to you, you may request that we remove your Personal Information (and/or that of other individuals for whom you made your travel reservations) from our records.

Further Information

If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Officer, Fibre Core Communications, 1077 Kingsbury Road, Castle Vale, Birmingham, West Midlands, B35 6AJ, email us at info@fibrecorecomms.co.uk.

Your rights

The Data Protection Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the Act. An access request may be subject to an administrative fee to meet our costs in providing you with details of the information we hold about you. You additionally have the right to ask for your Personal Data to be deleted or to be moved to another provider. These are sometimes referred to the ‘Right to Erasure’ and the ‘Right to Data Portability’.

Please contact us using the details set above in “Further Information” if you wish to exercise any of those rights and we will be happy to assist.